FAQ

1. What is Dreamzsellerstudio?

Dreamzsellerstudio is a platform dedicated to providing high-quality digital portrait services. We specialize in creating personalized digital artworks, caricatures, and custom designs tailored to your needs.

2. How do I place an order?

Placing an order is easy! Visit our website, choose your preferred style of portrait or artwork, upload the required reference images, and provide any specific instructions. Once you complete the payment, our team will start working on your order.

3. What types of portraits do you offer? We offer a wide range of portraits, including:

·         Outline Oasis

·         Hatch & Hue

·         Dreamy Shades

4. What is the typical delivery time?

Delivery times vary depending on the complexity of the artwork. Most orders are completed within 5-10 business days. Expedited delivery options are available for urgent requests.

5. Can I request revisions?

Yes, we offer a limited number of revisions to ensure you are satisfied with the final artwork. Please refer to our revision policy for more details.

6. What file formats will I receive?

We deliver high-resolution digital files in formats such as JPEG or PNG. If you require specific formats (e.g., PSD, PDF), let us know during the order process.

7. Do you offer physical prints?

Currently, we focus on providing digital files. However, you can easily print your artwork at any local or online printing service.

8. Can I use the artwork for commercial purposes?

Yes. You can use it wherever you want.

9. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, Phonepay, Gpay, Net banking and other secure online payment platforms.

10. Do you offer refunds?

Yes we do. If you are not satisfied with our services you can claim the entire fee from us by providing valid reason which will be taken care of us after discussion with our internal team. However this should be done within 10 days of the final deliverable you receive.

11. Is the project signoff final?

Yes, the signoff of each project will be based on the final deliverables provided. No more corrections or edits will be done after handover.

12. Can I contact you for bulk or custom projects?

Absolutely! We welcome bulk orders and custom projects. Please contact us via email or our inquiry form for a personalized quote.

13. How can I contact your support team?

You can reach us through our website’s contact form, email us at premanand@dreamzseller.com, or message us on our social media channels.